Mercure St Helens St Helens , St Helens (Merseyside)

The hotel had excellent wedding coordination, and the staff was incredibly helpful, contributing to a welcoming atmosphere. The rooms were clean and well-maintained, although mine had some minor issues due to a previous leak. The dining experience was less than ideal, especially with breakfast not being as hot as expected. Overall, the amenities were impressive, but there was room for improvement in the dining service and upkeep in some areas.

I recently stayed at this hotel and found the wedding coordination to be exceptional—everything was handled with great professionalism. The staff were quite helpful, creating a welcoming ambiance. However, I did have issues with two items in my room that were not resolved, and the dining options left much to be desired, especially with long waits and a limited selection.

My stay at the hotel was quite satisfying, thanks to the exceptional wedding coordination and the attentiveness of the staff. The rooms were well-maintained and neat, making for a pleasant experience. However, the dining options could use some improvement despite the quality of breakfast. Overall, I found great value for the money with the amenities provided and the free parking offered, which is a rare find.

I had a mixed experience at this hotel. The wedding coordination was exceptional and the staff was incredibly helpful, making me feel well taken care of. However, the room could use a thorough cleaning. It was a pleasure to enjoy the pool and gym facilities, and the food served, especially breakfast, was delicious. Overall, there’s good value here, but some areas need improvement.

I had a solid experience at this hotel with some highlights alongside a few drawbacks. The wedding coordination and staff attentiveness stood out, making for an enjoyable stay. However, the dining options were not as impressive, and the overall decor and state of the rooms could use some rejuvenation. I was particularly pleased with the extra amenities but wish there was better maintenance in the rooms.